Welcome to the Customer Care Center
In order to streamline support requests and better serve you, we utilize a support system. A valid email address is required to get a reply from us.
Availability: (9am-6pm; UTC +6)
Important Notice:
Due to the Eid al-Fitr vacation, our team will be on holiday from March 17th to March 24th, 2026. During this time, support response times may be delayed, though a few of our support team members will do their best to help you. We truly appreciate your patience and understanding during this festive break! 🙏 We’ll be back at full speed on March 25th, 2026.
Thank you so much for your continued support! 💙